Axess collects print equipment metrics using the Data Collector Agent (DCA). DCA is a software application that is installed on a networked computer running Windows® 2000 / XP or later. DCA does not require a dedicated computer. DCA runs as a Windows® service, allowing it to operate 24 hours a day, 7 days a week. You can customize the transmission range to determine how often DCA will make a discovery of the equipment. After each discovery, the collected data will be sent to the Axess secure server.
DCA uses one-way communication, while two-way communications can be activated for remote updates. The collected data is sent through port 443, 80 or 21 to the Axess web server. DCA collects device data using SNMP (Simple Network Management Protocol), ICMP (Internet Control Message Protocol) and HTTP (Hypertext Transfer Protocol).
DCA collects metric data at regular intervals from networked multifunction printers and peripherals. Data can also be collected on certain devices connected to external print servers, but only one device can be detected on the external print server, regardless of the number of ports. No personal or user data is collected with DCA. Only printer values, such as number of pages, device description, and device status, are collected.
Axess software applications will have no impact on compliance with the Health Insurance Portability and Accountability Act (HIPAA) for the entities concerned. This is because applications do not collect, host or transmit information on the content of printed documents and thus do not have access to, store or transmit protected electronic information (EPHI).
Using Axess software will not impact Sarbanes-Oxley compliance, as it is not intended for use as part of an internal control structure. There are IT systems specifically designed to achieve these goals. Axess software is not intended as an IT control system and will not interfere with or jeopardize other systems intended for this purpose.